AI audit & action plan
Several problems, plenty of tools, no clear priority? We examine one agreed process and give you a documented basis for deciding what to do first.
compact audit for one defined process
Start with the task that repeatedly holds your team up. We check your existing software first, agree a manageable scope and measure whether the new process actually helps.
Several problems, plenty of tools, no clear priority? We examine one agreed process and give you a documented basis for deciding what to do first.
compact audit for one defined process
How do we prepare a company invoice? Who approves late check-out? New colleagues should not have to interrupt the same experienced person for every standard question.
knowledge preparation and introduction for one defined topic area
Breakfast times, parking, late arrivals: many callers need information you already have. A phone assistant can answer approved standard questions and capture requests that need a person.
operation and support from €600 per month; external telephone and usage fees separate
Invoice intake, missing onboarding documents, maintenance requests: connect recurring steps so your team can focus on checking and deciding.
one defined workflow with testing and team introduction
When information is scattered across lists and emails, a small internal application can bring inputs, checks and work status together.
one focused internal application
Prepare replies from approved hotel information instead of writing the same answers repeatedly. Your team checks every draft and sends it.
one-off setup · optional support €390 per month · external services separate

I’m Fabrice Mack Hernandez. I have more than 20 years of hospitality experience, including managing Alte Post from 2019 to 2025. As a state-certified business administrator and AI Software Engineer, I combine operational judgement with technical implementation.
20 minutes with Fabrice. Free and without obligation. We discuss your current process, systems and desired outcome. You receive a recommendation, open questions and a practical next step.
Loads the Cal.com calendar when you click. A confirmed booking sends an email with your video link. The booking form currently uses German topic labels.
Opens WhatsApp. You choose whether to send a message. Please do not include guest data or passwords.