I've been in your situation. I know your daily grind.

7 years as a hotel general manager. And even before that, I was the one on the team who cared about new tools — not because it was trendy, but because I wanted to know what actually helps.

I took the hotel through MEWS, E2N, Resmio, Gastronovi, HappyHotel, Smarthost and more. I know the effort behind it. The trainings, the resistance in the team, the weeks until a system really runs.

What always bothered me: every system stands alone. Want to connect two? You pay for an interface — if it even exists. Monthly costs that add up. Every feature extra.

AI changes that. If you do it right.

Whoever does it right wins back independence — from the costs, from the tools, from vendors who charge extra for every little thing.

There's a second problem that's rarely said out loud: high staff turnover and the flow of information between shifts. What does the night porter know? What did the guest say in the morning? What was handed over? In daily operations this is bigger than most people think — and it costs time, nerves and sometimes guests, every single day.

That's why I'm building avvicenda. A tool that makes sure not a single word gets lost in your hotel.